State auditor dings CPUC on passenger carriers

State auditor dings CPUC on passenger carriers

Los Angeles freeway, wikimediaThe California Public Utilities Commission is supposed to look out for consumers. But the California Auditor just found they have done a bad job regulating “passenger carriers” — such as limousines.

The CPUC does this through its Transformation Enforcement Branch. But the audit found:

  • The commission’s oversight of passenger carriers is insufficient to ensure consumer safety.
    • It does not have formal policies and procedures to address complaints against passenger carriers.
    • It does not ensure complaints are resolved timely or adequately.
    • When it issues citations to passenger carriers, the citations have been for amounts much lower than what state law allows.
  • It does not perform periodic reviews of passenger carrier fee payments to ensure the State received the proper amount of fee revenue.

The auditor recommended the CPUC “should develop policies and procedures for receiving complaints and investigating passenger carriers by December 31, 2014.” The CPUC should prioritize complaints. And other reforms.

But a key factor was unaddressed: Why doesn’t the Legislature just fold the CPUC’s regulation of passenger carriers into the state Department of Transportation? Doing so would avoid duplication and provide a bit of regulatory relief to California companies.

And why is it, exactly, that rich people need to be regulated in their use of limos? Can’t they take care of that themselves?

In any case, according to the auditor’s report, the CPUC has agreed to make the changes.

No comments

Write a comment
No Comments Yet! You can start the discussion, add a comment to this post.

Write a Comment

Leave a Reply

Related Articles

L.A. Times’ analysis on crazy school borrowing omits why it’s done

Nov. 29, 2012 By Chris Reed The Los Angeles Times has printed an analysis piece on the insane borrowing by

We Had Our Tea Party In 2003

Steven Greenhut: Here is my short op-ed piece from today’s New York Times Room for Debate regarding the role of

CalWatchdog Morning Read – April 15, 2016

Breaking News CalWatchdog Morning Read – April 15, 2016 By CalWatchdog Staff Hello, everybody! A California appeals court on Thursday reversed